Your Go-To Commercial Fleet Service Liaison
Guru is your 24-hour dedicated service expert for over-the-road fleet maintenance to ensure the success of your repair. Guru monitors repairs and responds to each customer's individual needs. As a liaison between commercial fleet managers and dealerships, Guru shares timely updates between fleet owners, managers, and repair facilities, and will work with you to diagnose priority and immediacy of repairs. Guru is also available to answer questions ranging from electrical troubleshooting to after-treatment systems, empowering fleet managers to make informed decisions about equipment and fleet service needed. Finally, through its advanced SmartLinq technology system, Guru can help fleet managers monitor each truck and diagnose an issue before it even gets into a service bay.
Purchasing and Pricing
All pre-owned trucks purchased at TLG are automatically enrolled in a 90-day free trial of Guru. A one-time registration fee of $9.95 per truck is required to enroll in the Guru program followed by a $45 fee per call after the 90-day trial expires. All new trucks purchased from TLG are enrolled automatically with Guru and is free to all new truck customers for life, as long as the truck is owned by the original buyer. All calls will be verified with fleet manager approval.
Guru will work with you to create a customized fleet service program to your unique operation. Each of our seasoned call center representatives has a background in service with the technical knowledge for your commercial truck and fleet service needs. Our service commitment centers around three key values for customers:
Reduced Wait Time on Parts
Guru makes sure parts are either stocked or en route to a service destination to minimize lost time.
Reduced Wait Time on Service
Guru works directly with service locations to triage equipment and identify the shops with the shortest available wait time within the nearest distance.
Reduced Wait Time on Repairs
Drivers are met with a professional service counter, and technicians maintain direct communication with Guru as repairs are made.
CALL 855-744-6800 ORCONTACT US HERE
More Services and Parts Offerings from TLG
Service SolutionsQuick Info
At TLG Peterbilt, we offer all the commercial and semi truck service repair solutions you could possibly need for your truck fleet.
Our LocationsQuick Info
To find the dealership or commercial truck service facility nearest you, visit our locations page and filter results based on your location or truck service needs.
Custom RepairsQuick Info
Our custom body shops offer truck detailing and installation as well as large scale work like custom paint jobs, fabrication work, and top-of-the-line build components.
Mobile ServiceQuick Info
From roadside service on commercial equipment to providing extra aid on your turf, our experienced, factory-trained service technicians are here for you with programs tailor-made to fit your business goals.