Our Customers Drive Our Purpose
TLG Peterbilt dealership believes strongly in relationships that keep our employees and customers for life. The driving influence on TLG’s success over the years? We’ve forged our reputation through dedicated service and flourished at our TLG Peterbilt locations by building strong business relationships. We take the initiative to give what you need, be it service for one rig or comprehensive maintenance for an entire fleet.
TLG Peterbilt Dealership History
Before opening the TLG Peterbilt locations you’ve come to rely on, the Larsons owned a small truck line for 25 years while dealing in livestock. That's how they know Peterbilt trucks are made for those who work for a living. When they began selling class 8 trucks, they knew there was a need for a more personalized truck purchase and service experience.
In 1987, the Larsons purchased Peterbilt of Springfield (a solid dealership even before TLG) and set to work taking commercial truck service to ever-higher levels. Soon after, They launched a satellite location: Peterbilt of Joplin began as a parts-dedicated store that grew into a full-service dealership with an award-winning body shop.
True to Our Roots
The momentum continued and TLG seemed to grow overnight. In keeping with our farming and truck operating roots, The Larson Group has an understanding of both driver and business needs. Makes sense, given that we’ve earned that insight based on real experience that is rare among dealer groups.
As they acquired additional Peterbilt dealerships, the Larson brothers worked side by side with TLG employees to encourage growth and foster expertise as a Peterbilt exclusive dealer group. Our well-trained diesel technicians have the experience to service any heavy duty truck of every make and model.
From their first Peterbilt dealership to now, the Larsons have remained true to their customer service values—values that each of our 1000+ employees share. All TLG Peterbilt locations boast industry experts in both the equipment and the fleet operation support—whatever your truck makes and models.
By offering the best programs before and after the sale, such as our 24/7 Guru service support, assigned long-term account representative, and service history platform, TLG is more than just the sale of a truck. We help you run your transportation business with the best tools and equipment with reduced down-time.
The TLG Peterbilt Experience
Choosing TLG gives you the advantage of our premium products combined with an unbeatable ongoing support system that keeps you, our valued customer, running at your greatest earning potential. From our experienced, well-trained diesel technicians to our sales reps to TLG President Glenn Larson, our family of employees works hard to ensure you enjoy a consistent, excellent experience at every one of our TLG dealerships.
The Larson Group mission is to keep Customers for Life through an unsurpassed customer experience in all areas of commercial transportation services. Our employees provide innovative solutions through continuous improvement, communication, and genuine concern for each customer. We will form a partnership with our customers to provide a quality experience, the first time every time.
The Larson Group management and employees are committed to providing quality products and services that exceed our customer’s expectations. This is accomplished by the participation of all employees in a quality management system that is based on the following key principles:
- LISTEN and respond to our customer’s employees and suppliers.
- ENSURE quality work through a pro-active process of continuous improvement involving the establishment and review of business objectives and employee training.
- EXCEL in the timely delivery of goods and services.