TRP Strafford is the July TRP Store of the Month
Written by The TRP Times, the monthly TRP store newsletter
Congratulations to TRP Strafford for being selected as the July TRP Store of the Month!
TRP Strafford opened their doors in 2020 as a parts and service location. They are located in Strafford, MO. They utilize Managed Dealer Inventory (MDI) to ensure inventory efficiency and in turn benefit from sales growth and higher service levels. This location uses Online Parts Counter (OPC) to allow their customers to order online 24/7 and create customer loyalty. They have had a great first half of 2022, setting a parts sales record in March and service sales record in May!
Parts Manager Dalton Hord said, "Receiving the Store of the Month award means the world to us. Every employee plays an important role, and we wouldn't be as successful without each person stepping up and putting the customer first, whether they need a new part, salvage part, or service work done. Also, the truck and part shortage has had a direct impact on our numbers. We are receiving more calls than ever from OEM dealers trying to locate the obsolete or back ordered parts."
Congratulations to the entire TRP Strafford team! Keep up the great work!